Search our knowledge base or browse frequently asked questions to find the answers you need.
It's incredibly simple! Just click the "Login" button at the top right and sign in using your Google account. We use secure Google Login, so there's no need to remember a new password. Your account is created instantly.
Yes, absolutely. We use industry-standard encryption and Google's secure authentication system. We never see or store your Google password, and we implement strict data protection measures to keep your information safe.
Yes, you have full control. If you wish to delete your account and all associated data, please contact our support team at support@keralabusinesslist.com, and we will process your request within 7 business days.
Since we exclusively use Google Login for security, we don't manage passwords directly. If you can't log in, please try recovering your Google account password through Gmail.
Yes! A single user account can manage multiple business listings. Simply go to your dashboard and select "Add New Listing" to add another branch or a separate business under your profile.
Verification adds trust. After submitting your listing, our team reviews the details. We may contact you via the phone number provided to verify ownership. Verified listings get a special badge.
Absolutely. You can update your business hours, description, photos, and contact info anytime from your User Dashboard. Changes are reflected immediately.
Listings are usually rejected for incomplete information, low-quality images, or violation of our terms (e.g., prohibited businesses). Check your email for specific rejection reasons and resubmit.
Free listings allow up to 3 photos. Our Standard Plan allows 10 photos, and the Premium Plan lets you showcase up to 25 high-quality images and even video links.
Yes, if you are a service-area business (like a plumber or freelancer) without a storefront, you can choose to hide your full address and show only your service area.
We exclusively accept UPI payments (Google Pay, PhonePe, Paytm, BHIM) to ensure fast, secure, and hassle-free transactions for our Indian customers.
We offer a Free Plan that lets you list your business with basic features indefinitely. Premium plans are paid upfront, but you can see exactly what you get on our Pricing page.
Yes, you can upgrade your plan at any time to unlock more features instantly. Downgrades will take effect at the end of your current billing cycle.
Since our services (digital listing limits) are activated immediately, we have a strict No Refund policy. Please choose your plan carefully based on your business needs.
Yes, if you enter your GST number during checkout, you will receive a fully compliant GST invoice for your business expenses within 24 hours.
Yes! Our platform is SEO-optimized. Your business page is structured with Schema.org data, making it easier for Google to index and display your business in local search results.
Rankings are based on plan tier, completeness of profile, and customer reviews. Premium Plan members get priority ranking and are featured at the top of category pages.
Our system uses smart algorithms to suggest improvements for your description and keywords, ensuring your listing stays relevant and ranks better over time without manual effort.
Yes, customer reviews are crucial. Positive 5-star reviews significantly boost your visibility. You can share your profile link directly with customers to request reviews.
We automatically update our sitemaps instantly when you publish. Google usually crawls our high-authority site daily, so new listings often appear in search results within 48-72 hours.
Yes, we are digital marketing specialists. We can manage high-ROI Google Ads campaigns targeted specifically for the Kerala market to drive instant leads to your business.
Absolutely. We design fast, mobile-responsive, and SEO-friendly websites. Whether you need a simple portfolio or a full e-commerce store, our development team is ready to help.
We manage your brand on Instagram and Facebook. From creating engaging reels and posts to running targeted ad campaigns, we help you build a loyal local following.
Yes, video content is king. We offer professional video production services including business profile shoots, product showcases, and customer testimonial videos for social media.
Since marketing needs vary, we offer custom packages. Simply click the "Contact Support" button or WhatsApp us directly to discuss your goals and get a tailored proposal.
Can't find the answer you're looking for? Our friendly support team is here to chat.
Typically replies instantly
